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Frequently Asked Questions

How is it "wireless" if I have to plug into the modem with a wire?

The network that is providing your Internet connection is wireless. The wireless modem communicates with the network over the air.

You have the flexibility to connect directly to the modem or use a (wireless) router purchased from your local computer/electronic store.

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Satisfaction Guaranteed!
We are so confident you'll love our service we'll double your refund for your first month service fee if our service does not meet your expectations! More»

*Double money offer applies only to service fee and requires professional home installation.
**Equipment rental and installation fees refunded at regular rate.
Satisfaction Guaranteed!
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USI Wireless is now offering the ability to manage your wireless account online. Login»

View your account details, change your contact or billing information, even add authorized contacts to your account when logging in with your USI Wireless username and password.
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USI Wireless offers high-speed broadband wireless internet services.