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Frequently Asked Questions

How is my account billed?

All recurring charges to your account are billed automatically to the credit card we have on file 8 business days before your existing billed through date. A statement is sent the day your credit card is charged to the email address we have on file. At this time automatic credit card debit is our only accepted form of payment.

A Credit, Check or Debit card issued by your bank that displays a VISA, MasterCard, American Express or Discover logo's is an acceptable form of payment. We do not accept EFT (Electronic Funds Transaction) or personal paper checks.

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Satisfaction Guaranteed!
We are so confident you'll love our service we'll double your refund for your first month service fee if our service does not meet your expectations! More»

*Double money offer applies only to service fee and requires professional home installation.
**Equipment rental and installation fees refunded at regular rate.
Satisfaction Guaranteed!
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USI Wireless is now offering the ability to manage your wireless account online. Login»

View your account details, change your contact or billing information, even add authorized contacts to your account when logging in with your USI Wireless username and password.
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